Setup
Scoped after review
Setup is quoted after mapping your call flow, service area, urgent-review rules, contacts, and safe intake language.
Service architecture
Choose call coverage or full overnight command visibility.
Choose lean answered-call coverage or a full command workflow for queues, escalation visibility, and revenue-at-risk reporting. Both paths keep final dispatch, pricing, and repair decisions with your team.
Choose the operating layer
Answered
After-hours calls
Separated
Urgent vs callback
Visible
Revenue-at-risk
Controlled
Human confirmation
Pricing clarity
Know what gets configured before you buy.
The workflow review exists to remove vague assumptions: setup scope, usage exposure, alert paths, cancellation expectations, and the safest first launch are confirmed with a human.
Usage
Pass-through clarity
Voice, telecom, SMS, and email usage is tracked separately so high-volume nights do not hide inside vague plan fees.
Onboarding
Test before live
Go live after owner-approved setup, test calls, alert-recipient confirmation, and safe-language review.
Billing
Human-confirmed
Plan fit, billing cycle, cancellation terms, and any high-volume assumptions are confirmed before activation.
Cost-effective coverage
AfterHours Command Dispatch
For trade businesses that want after-hours calls answered, structured, flagged for urgent review, and handed to the right human without buying the full command dashboard.
Operating promise
Answer the call. Capture the issue. Flag urgent no-cool work. Notify the right human.
Best for
Solo operators and small shops that need reliable after-hours coverage without advanced reporting.
Plan range
$299-$399/mo
Included
- AI-supported after-hours voice intake configured for HVAC workflows
- Trade-specific urgent/no-cool triage rules
- Lead capture with transcript and recording link
- Urgent review alerts by SMS/email
- Simple callback list
- Daily after-hours summary
- Basic owner access page
Reserved for Pro
- Mission-control revenue dashboard
- Replacement opportunity queue
- Commercial risk queue
- Revenue-at-risk reporting by source
- Custom analytics and advanced workflow controls
Plus transparent voice, telecom, SMS, and email usage.
Request Workflow ReviewPremium operations
AfterHours Command Pro
For trade business owners who want after-hours visibility, callback discipline, and revenue-at-risk review.
Operating promise
Identify after-hours calls that could become lost revenue, missed callbacks, or unreviewed urgent work.
Best for
Growth shops, commercial trade teams, and owners spending on lead sources after hours.
Plan range
$699-$1,299/mo
Included
- Everything in Dispatch
- Mission-control operations dashboard
- Urgent alert acknowledgement queue
- Callback priority workflow
- Replacement opportunity and commercial risk queues
- Revenue-at-risk reporting by source
- Custom triage and escalation rules
- Phase 2 field-service handoff scaffolding
Plus usage, integrations, and custom escalation policies as needed.
Request Workflow ReviewDecision path
Pick the smallest plan that fixes the actual overnight failure.
Dispatch is for reliable coverage. Pro is for owners who need a command board, escalation discipline, and revenue visibility behind that coverage.
Choose Dispatch
You need the phone answered, the issue captured, urgent no-cool signals flagged, and the right human notified.
Request Workflow ReviewChoose Pro
You want the full command center: queues, escalation review, source visibility, and revenue-at-risk workflow.
Request Workflow ReviewShared stack
Both plans use the same AI-supported conversation layer. The difference is not the caller experience; it is how much operations visibility and revenue workflow the trade company buys behind the call.
The coverage path is intentionally lean: answer, triage, alert, summarize. Pro is for owners who want queues, reporting, escalation discipline, and revenue-at-risk visibility.
Safety boundary
Neither plan confirms final appointments, guarantees technician arrival, quotes final repair prices, or gives dangerous repair guidance. A team member confirms availability.
Coverage vs Pro boundary
| Capability | Dispatch | Pro |
|---|---|---|
| After-hours voice conversation | Included | Included |
| Urgent HVAC review alerts | Included | Included |
| Callback list | Simple list | Priority workflow |
| Urgent alert acknowledgement | Basic alert status | Full queue acknowledgement |
| Replacement opportunity visibility | Not included | Included |
| Commercial risk visibility | Not included | Included |
| Revenue-at-risk by source | Not included | Included |
| Custom operations dashboard | Not included | Included |